The member frontend is the lynchpin for the communication of the association / club with its members as well as for the communication among the members themselves. Each member of the association, club or political party can present himself/herself in the public profile, applying a variety of specific privacy settings. The member frontend can be used on various devices – from desktop to tablet and smartphone. Members can edit their profile, publish own articles or photos, post own comments, subscribe to events or publications, pay membership or event fees, order products or services or contact the association’s head office or other members.

Events of all kinds such as speeches, seminars, congresses, excursions, culture trips, etc. can be promoted and managed. Events are published in the event calendar. Access to events can be individually controlled (access to the public, to members only, to specific member groups only, etc.). Guests can be invited, there are participants and waiting lists, individually configurable, and much more. Events can – based on the preferences defined by the organisation – be published and managed by the head office only, by the local group or club boards or by individual members.

The billing and payments processing is designed for highest performance and efficiency. Invoices can be created based on various filter criteria and be sent to members online or by postal mail. If necessary, invoices can be created individually. Payments can be done by credit card or bank transfer and are processed electronically. The dunning procedure is also fully automated, based on specifically selected criteria. Invoices are equipped with QR codes for easy capturing of returned mail and recording into the database.

With the fully integrated mailing functionality, mailings and publications can be sent to tens of thousands of recipients. You can create mailing templates for various purposes. A variety of measures ensures that customers of ArtKey Media do not appear on spam lists despite sending mass mailings to their members.

An important role of associations such as alumni organisations, professional associations or political parties is the transfer of knowhow and experience. Mentoring & coaching programs offer the ideal way to offer support from more senior members to their younger fellows. AlumniSuite supports the complete mentoring and coaching process. It starts with the application of mentors and mentees or coaches and coachees respectively. A highly sophisticated matching process finds the ideal pairs of coach and coachee or mentor and mentee, taking into account all restrictions like preferences, language, etc. Further in the process, document exchange can be done online, milestones show the status in a mentoring or coaching cycle, and certificats for successful completion of a mentoring or coaching process can be distributed online.

The Benefits module allows for the promotion of special offers to members of the organisation, association, club or political party. These can be special conditions at various suppliers of goods and services, special access for members only, etc.

The cloud functionality offers comprehensive options to manage, exchange and store documents. These documents can be used by the association itself or by its subgroups such as chapters, local or topic groups. In addition, individual members can use the cloud functionality for their private purposes. The storage capacity can be increased based on individual needs. Data storage on our own servers in Switzerland – highest data security for your organisation and your members.

The local boards of geographical chapters or topic groups have access to additional functions in their frontend. Based on the settings defined by the association, the members of the local boards can manage their local groups, publish events, accept new members, etc.

AlumniSuite allows to assign an individual mail address with the domain of the association, organisation, club or political party to each member. Each of these e-mail addresses can be linked with a fully operational mailbox. The mailbox size can be increased on request. All mailboxes are hosted on our own servers in Switzerland – highest mail security for your organisation and your members.